Laptop Fan Error

Kristen Hewes - Hardware Technician

This week, I had a laptop come in that was tiny, an itsy bitsy thing, and it was still classed as a commercial laptop. Well, it was getting a fan error but was still booting up.  I went to the manufacturer's website and checked it out.  I found a service advisory note from them claiming that this was a bios error and could be fixed with a bios flash.. Easy enough!

I downloaded the fixed bios and flashed it.  And, all was right with the world - or was it?

It turns out that the fix was not a fix and the customer came back in with the same error.  I checked the bios myself to make sure that it was the right one, and it was. So, the flash was not a super hero, and did not save the day.

Time to order a fan!!!

Have a great weekend!