Data Recovery - DIY vs The Pros

Even though your small-medium business (SMB) follows a regular schedule for data backup, the possibility of losing some (or all) of your data lurks just around the corner.

Regardless of which study you find, the results show that hardware failure and human error account for roughly two-thirds of all data loss incidents. Odds are an internal or external storage drive could fail unexpectedly. An end user or tech might cause the drive to crash – inadvertently, you hope.

When data loss occurs, can anything be done to recover the data?

The short, optimistic answer is “Yes.” However, there are a few things the SMB can try – if the SMB is bold enough – before reaching out to a data recovery vendor like Terminal, such as:

Power down the affected storage drive as quickly and safely as possible.  

Whether it’s a single drive or a Network Attached System (NAS) hard drive with a RAID volume, turn the affected drive off. Turning the storage drive off can help mitigate the data loss. That's because the last thing you want, as a small business owner, is to have a failing read/write head cause further damage to the hard disk – which will create an even greater problem from grinding and a high level of friction on the disk. Furthermore, you don't want new data to overwrite the lost data because server logs and automatic database functions have the ability to overwrite new data in the place where lost data was once recorded.

What if the amount of lost data happens to be small? What available options do you have?

If your business lost only a small amount of data, you might be able to recover the data with an IT team member experienced at recovering data using data recovery software. Software such as:

  • Symantec Backup Exec 2012 by Symantec
  • UndeletePlus by eSupport
  • Recuva by Piriform

Otherwise, you can attempt to recover the lost data from a cloned copy of the specific storage drive – and that drive only – that lost data.

Better yet, call a data recovery expert.

If you want the best odds at making sure your data is recovered, seek out an experienced data recovery professional like Terminal. An entire portion of our staff is devoted to recovering lost data and helping your SMB take proactive steps to prevent and/or mitigate data loss.

One of the main reasons why your small business should have a data recovery expert recover lost data is because you or your IT personnel might not be thoroughly trained and/or experienced in handling complex data recovery scenarios. Find a data recovery service with a strong reputation among small and medium-size businesses. A service that has the following attributes:

  • a proven high rate of success
  • manufacturer approved
  • secures your data while recovering lost data
  • maintains HIPAA compliance
  • ISO certified cleanroom
  • certified in encryption recovery

Don’t let cost be the sole determining factor when choosing a data recovery expert because you get what you pay for. Spending more money in the short-term on data recovery and data protection can save your SMB for when the unexpected happens – hard drive failure, human error, natural disaster, or viruses.

Data loss can happen to any SMB at any time. Make sure your business has a data loss prevention and recovery plan in place. Performing regular backups of your network and critical data is a start, but what is your business going to do when a hard drive in your server goes down at 4:00 pm on Friday and a bid for a large project is due on Monday? Spend the time and necessary resources ensuring your data can possibly be recovered with minimal down time. Invest in data recovery software or recruit a data recovery vendor to help your SMB recover and preserve your data so that when the unthinkable happens, your SMB will be ready.